Enhancing Work Management Systems at Covenant College
About Covenant College:
Covenant College is a liberal arts institution located in Lookout Mountain, Georgia, known for its commitment to academic excellence and a holistic approach to education. Offering a variety of undergraduate and graduate programs, the college emphasizes critical thinking, leadership, and community engagement, preparing students for success in their chosen fields and meaningful contributions to society.
The Challenge:
To support the transition under new leadership, Covenant College's Admissions Department took part in The Leadership Challenge, a leadership development program facilitated by Bridge Innovate. Through this experience, they uncovered a critical need for improved work management, highlighting the importance of rationalizing tools and systems to support future growth. This revelation underscored the value of a unified work management system, prompting Covenant to engage Bridge Innovate for expert guidance.
Covenant College's Admissions Department sought to improve its internal project management and communication processes. With multiple projects and growing operational needs, the team recognized the need for a more structured approach. Bridge Innovate was engaged to design and implement a project management system centered on Asana that would streamline workflows, improve collaboration, and enhance overall efficiency.
Dave Gambrell, Dean of Enrollment Management, explained the situation: “We knew we needed to get organized. I didn’t have the time to lead the project myself, and Bridge did a great job handling it for us. It didn’t require any extra bandwidth from our team.”
The Solution:
Bridge Innovate approached the project by collaborating closely with the Covenant College team to ensure that the system met their specific needs.
Project Discovery: Bridge began by conducting a series of interviews to understand the department's current workflows, challenges, and goals. These insights allowed the team to tailor Asana to align with how Covenant’s departments operated, ensuring that the system was both intuitive and efficient. Gambrell highlighted Bridge's approach, stating, “The level of listening and support was very high. Bridge listened to our needs and built things out from there.”
Asana Prototype & Testing: Based on the findings, Bridge Innovate designed and tested an Asana prototype, refining the structure through real-time feedback from Covenant’s teams. Weekly check-ins ensured that the system continued to evolve based on user input, helping the teams feel confident and comfortable with the changes.
Training & Support: Bridge provided ongoing support, including training sessions for staff members, guiding them through the new project management system and offering best practices for long-term success. Gambrell noted, “Bridge Innovate was always available to talk and quick at communicating. They made it easy for us to stay focused on our day-to-day work without being bogged down by this project.”
The Result:
The Asana implementation quickly transformed how Covenant College’s Admissions Department managed tasks and communicated across teams. Gambrell shared, “It has been so helpful to see everyone’s tasks and how they are giving input on the project. The communication flow of our projects has greatly improved. We’ve even started building out other projects, which wouldn’t have been possible without Bridge giving us a leg up.”
The system not only streamlined project management but also improved collaboration across departments, setting the stage for continued growth and operational success.
When asked about recommending Bridge Innovate, Gambrell said: “How quickly do you want to get to your organizational goals? If you want to get there quickly and effectively, Bridge Innovate can help you do that.”
Bridge Innovate's design and seamless implementation of Asana provided Covenant College’s Admissions Department with an integrated project management system that has enhanced efficiency, improved communication, and set the foundation for future success. Gambrell concluded, "Bridge Innovate made it easy for us. Their expertise has given us a head start in managing our projects more effectively, without adding extra work for our team."
Bridge Innovate would love to help you achieve your goals. Contact us today.