November 3, 2021 • 11:30 AM - 12:00 PM ET
We've adopted design tools from the private sector. How might we adapt them to public sector justice values? What might designers learn from local government 'experts' of the past? Might designers risk falling into the same hubris of 'expert' urban planners and data-driven 'stat' programs? Experts whose trust in methods and mindsets ravaged people, especially communities of color?
Join Michael Baskin, Chief Innovation Officer for the Montgomery County Government, for a quick history tour to prepare for an emergent future. We'll explore how we've gone from a government 'for customers' to one 'with users.' Then we ask together 'How might we build a government by people?'
Schedule a one-on-one meeting with us today.